KAJOGU, D. . . M. Effect of Customer Relationship Management on Firm Performance: A Moderating Effect of Market Turbulence amongst Multinational Banks in Africa. Journal of Economics, Management Sciences & Procurement, [S. l.], v. 3, n. 1, p. 178–193, 2024. Disponível em: https://jemspro.org/index.php/pages/article/view/38. Acesso em: 3 apr. 2025.