Mulwa, C. C., P. A. . Kurgat, and D. D. M. Kungu. “Influence of Conflict Management Strategies on Service Delivery at Public Universities: A Case of University of Eldoret, Kenya”. Journal of Economics, Management Sciences &Amp; Procurement, vol. 4, Feb. 2025, pp. 312-29, https://jemspro.org/index.php/pages/article/view/67.